Refund & Cancellation Policy

If you are not satisfied with your purchase, you can request a full refund of any classes you have not yet taken within 30 days of your order date, and only while those classes are still sitting in your class balance.

No class that has already been delivered is refundable, under any circumstance. Once a lesson has taken place the service has been performed and the time cannot be recovered. The same applies to classes charged because of a late cancellation (less than 12 hours' notice) or a no-show.

• 12 hours or more before the class starts: you can cancel or reschedule at no cost. The class credit stays in your balance and you can use it for another date.
• Less than 12 hours before the class starts, or if you do not show up: the class is charged and deducted from your balance. That time slot was reserved exclusively for you and can no longer be offered to another student.
• If I have to reschedule for any reason, you get the class moved to a new time at no cost, or the credit returned to your balance immediately, your choice.

The $10 trial lesson is covered by a full money-back guarantee. If it is not the right fit for you, email me within 7 days of the lesson and I will refund it in full — no questions asked, no form to fill in.

If you cannot attend, you can reschedule it to another date and time free of charge as long as you give more than 12 hours' notice.

You can cancel the automatic renewal of a monthly plan at any time, and you will not be charged again. Classes already delivered in the current cycle are never refundable; only classes you have paid for and still have in your balance can be refunded, within the 30-day window described above.

Payments are completed securely through Whop. To request a refund, email me at sessions@professionalspanishtutor.com.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer.

No payment processing or platform fee is added to the prices shown on this website. Payment processing costs are absorbed as part of the service.